Terms and Conditions

You need to create a personal account and provide information about yourself and your agency in order to use some of the features
on the site and book tours and activities. You are responsible for maintaining the confidentiality of your account password.
You are also responsible for all activities associated with your account. You agree to immediately notify
us about any unauthorized use of your account. We have the right to terminate your account at any time
for any reasonable reason.
You can contribute to the site in a variety of ways, including writing reviews and uploading photos ("Content").
We may use your content in a variety of ways, including displaying it on the site, distributing it, using it
in advertisements. We reserve the right to remove inappropriate content from the site and you are solely responsible for
content if it violates any third party rights, copyright, trademark, privacy or
ownership. If we use your content in advertisements, you are not entitled to compensation.
Prices shown on turkeytraveltrips.com are per person unless otherwise stated. Prices are subject to change without
advance notice. Once you have booked a tour and pre-paid for the tour, the price will not change unless
The Turkish government will not change taxes.
(Unless otherwise stated) Tips for the tour leader, guide, driver, personal items, entrance fees to museums, archaeological sites and wineries,
lunches and drinks are not included.Tipping is at your discretion and would be greatly appreciated if provided.
Turkeytraveltrips.com accepts Visa, MasterCard, Maestro, Electron, American Express, Diners and does not charge any additional processing fees for
credit cards. Full payment by credit card or bank deposit is required to complete the booking. Payment will be listed as Artfi Turizm
 on your credit card statement. Refunds are not possible after the start of the tour or service, or in relation to any package, stay,
meals or any other services used.
 Guided group tours can be conducted in two languages. You can also ask a question in another language and we will check if a manual is available.
Vehicles are non-smoking, but all tours make frequent stops.
The entrance to the mosque, churches and monasteries that we visited during our tours is not allowed for men and women without proper clothing. Children aged 4-12:
Children under the age of seventeen must be accompanied by an adult. Infants 1-3 years old free of charge.
You should inform our hotel office that you would like to pick you up and start the tour. We can also pick you up from the airport and start the tour.
For any other referral, please call our support team.
Return policy
For full-day and half-day tours, refunds will be made no later than 7 days before the tour departure date and time.
If you cancel within 7 calendar days prior to the start of services, you will be charged a 100% cancellation fee (non-refundable).
Hot air balloon flights:
To confirm any booking for a hot air balloon flight, min. A 40% deposit is required and is fully refundable upon written
cancellation of the reservation 7 days before the date of arrival.
Shore excursions:
For full-day and half-day tours, refunds will be made 10 days prior to the tour's departure date and time.
If canceled within 10 calendar days prior to the start of services, you will be charged a 100% cancellation fee (non-refundable).
Multi-day tours:
To confirm any booking min. A 40% prepayment is required, which is fully refundable in case of cancellation in writing for 30
days before the date of arrival.
For any cancellation OR change between 29 and 20 days prior to the first day of arrival, a cancellation fee equal to 50% of the total program price will be charged.
For any cancellation or change within 19 days prior to the first day of arrival and/or no-show, the full cancellation fee - the total cost of the program - will be charged.
Flights and ferry tickets:
Ferry/plane tickets are subject to a 100% cancellation fee (non-refundable).
Mediterranean Cruise Cancellation Policy: If, for any reason, the Client wishes to cancel the cruise booked, the Client must notify the Company at
in writing by registered delivery to the address above or by email. Upon receipt of the Client's instructions
The Company issues an invoice for the cancellation and returns any money due to the Client.
The following fees apply: Cancellation fees for individual bookings (cancellation policy only applies to the rate):
60 days or more before sailing: free / full refund
79 - 35 days: loss of deposit 19 days or less: No refund except port and service charges.

60 days or more before sailing: free / full refund
79 - 35 days: loss of deposit 19 days or less: No refund except port and service charges.
The above fees apply to the total cost of your travel package.
Any costs for additional travel services and / or services not included in your all-inclusive package must be fully refunded at the time of cancellation
booking before departure. .
We reserve the right to cancel any of the services without any penalty other than offering a full refund.
While every effort is made to recover lost property, TurkeyTravelTrips.com is not responsible for property left on the bus.
Found property must be picked up at our office for those participating in our tours. All others should contact our customer support.
We may, in our sole discretion, require any person to refrain from participating in any tour if we deem their actions to be offensive or injurious
inconvenience to other passengers and we accept no further liability. We reserve the right to use cars
in accordance with the requirements.
We also reserve the right to change any price, location, itinerary or hotel at any time due to unforeseen circumstances. Will be taken
every effort to inform passengers in advance of any changes deemed necessary. In the event that any passenger is not delivered by
for any reason, the operators will not be liable for any liability other than reimbursement of the fare.
You will receive a personalized Turkeytraveltrips.com voucher for every tour, transfer, activity or service booked.
All offers presented on the turkeytraveltrips.com website can be booked online or contacted by email or phone for assistance.
to our customer service or reservations department.
We shall not be liable for loss, damage, delay, inconvenience, or direct or consequential loss, whether caused by the negligence of our
employees, in which case our liability is limited to the maximum refund amount of the tour. We do not own or operate the vessels used,
accommodations and restaurants, and we are not responsible for any loss or damage caused by their owners or operators. Throughout the tour the owner
is responsible for luggage.
Tickets purchased from third party vendors may have a different set of conditions for which we are not responsible. Please note that on your
voucher/tickets must include cancellation details.
Gift certificates are non-cancellable and non-refundable.
TurkeyTravelTrips certificates can only be redeemed on our website. TurkeyTravelTrips gift certificates can be redeemed for any product offered on
our site. Gift certificates are valid for one (1) year from the date of original purchase. Gift certificates cannot be exchanged for money.
Each tour operates on sufficient demand. In the event of the closure of the "Attractions" or road conditions on the way, preventing the tour from
according to the announcement, every effort will be made to replace the alternative, but the company reserves the right to cancel or change the arrangements.
None of our employees or agents may modify our terms and conditions, and any such intentional modification shall be void unless signed by one of
our directors. All matters relating to this booking are subject to Turkish law.